My Accord needed routine service this week. The scheduling process at Bock Honda West was easy and I was contacted by a rep to discuss my options. They did transmission and coolant fluid changes along with an air filter and with 80K miles on it, my car runs like new. Great service, great communications and price is what I expect each time I visit the dealership. In and out in a little over an hour and a half. Waiting area has Wifi, TV and you get to look at new cars in the showroom while you are waiting.Check out ...
John Waugh my service rep was super knowledgeable and courteous. All planned work was accomplished with no issues or any need for follow up.
The service at this dealer is well rounded. Staff are friendly, polite and quick to offer service. The work has mostly been routine, but I recently needed a repair that I thought was going to be expensive. Turned out is was a simple and cheap fix. I was grateful and happy for the honest service.
I worked with Anthony and he is the best. He helped arrange for my service, applied discounts, and kept me posted about my car. He made it super easy.
Excellent experience! My appointment was for routine maintenance but I was able to have running boards installed on my car as well. Thank you, Paul!
Amazing service and Amanda was absolutely helpful and a great employee of Boch Honda West!!
Wonderful car buying experience. Will recommend this car dealership to everyone! Love my Used Honda Civic. Looked at many Civics at other dealerships and found that Boch Honda had the best deals.
We had Aliana as a client advisor and she was awesome. She was knowledgeable, readily available, low pressure, and most importantly kind to myself, my wife, and my daughter. The sales managers were typical (a bit abrasive) and they made a few financial mistakes that had I not caught would have cost me money. Start with Aliana, get your ducks in a row, and you’ll make out just fine.
I've had my car for two years and every trip to Boch has been a pleasant experience. The work involved is always clearly explained.
Helpful sales person named Mike answered all of our questions and we were able to negotiate a bit to close the deal. He was honest about the whole process and very knowledgeable.
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